FAQ

General Info
What is the performance schedule?

The performance schedule varies. Please see the ticketing calendar for the most up-to-date schedule.

What is the running time?

Anastasia is approximately 2 hours and 25 minutes, including one intermission

Is there an age limit/recommendation?

Anastasia may be inappropriate for ages 7 and under. Please be advised that children under the age of 4 will not be permitted into the Theater.

Is there a cast recording?

The Anastasia cast recording is now available on our online store. For updates, please sign up for our newsletter and follow us on social.

What should I wear to the show?

There is no specific dress code. Formal attire is not required.

Where can I purchase Anastasia merchandise?

Please visit our online store for all of your Anastasia merchandise needs.

Who do I contact for press-related inquiries?

For press-related inquiries only, please email lauren@polkandco.com.

Theatre Info
Where is the Broadway theatre located?

Anastasia is being performed at the Broadhurst Theatre, located at 235 West 44th Street, between 7th and 8th Avenues.

When is the Broadway box office open?

The box office is open the following days:

  • Monday to Saturday from 10am – 8pm
  • Sunday from Noon – 6pm (When there is an evening performance, open until curtain.)

Please note, no future sales 30 minutes before the start of performance.

Are accessibility performances available?

For more information about accessibility at Anastasia, please visit theatreaccess.nyc.

When is Anastasia going on tour?

ANASTASIA is currently on a National and International Tour.

Visit our U.S. Tour Page, Madrid, Spain Page, or, Stuttgart, Germany Page for more information.

Tickets Info
How far in advance can I purchase tickets?

Broadway tickets are now on sale through January 13, 2019. Click Here for more info.

Is there a rush or lottery policy?

Lottery:

Anastasia Broadway currently offers $42 tickets through a daily digital lottery. The lottery opens at midnight on the day of each performance. The lottery closes at 9am for matinees and 2pm for evening performances. Please visit www.anastasiabroadwaylottery.com to enter.

Rush Tickets:

The box office will release ten $42 rush tickets for day-of performances. On two-show days, rush tickets for matinee and evening performances will both be released at 10 AM. Tickets are available on a first-come, first-served basis.

What's the best way to get tickets?

Tickets to Anastasia may be purchased online through Telecharge, or by phone at 212-239-6200. You may also visit the box office at the Broadhurst Theatre located at 235 West 44th Street, between 7th and 8th Avenues.

Are group tickets available?

Yes! Call 866-302-0995 or click here for more information about bringing your group of 12+ to see Anastasia.

How can I get the best seats?

Guarantee the best seats by purchasing premium tickets. Click here to buy now.

I have a ticketing question. Who can I contact?

Please call Telecharge at 212-239-6200.